Service & Aftermarket-Weichai Official

Online Repair Request

Intelligent Customer Service, One-Click Repair Request

Service Network

Over 8,000 Service Outlets and More Than 60,000 Professional Service Engineers

Online Learning

Product knowledge, maintenance guidance, scientific equipment care

W-TCO

Helping Customers Maximize Operating Profits Throughout the Full Life Cycle

Genuine Parts

Provide Full Life Cycle Parts and Service Solutions

Resource Center

Obtain More Maintenance Knowledge, Cases, Policies, and Tools

Consultation and Feedback

Full Escort for Product Procurement, Usage Guidance, Fault Consultation, and After-Sales Service

Service Complaints

Every Suggestion from You Is Driving the Improvement of Our Services

Supervision and Reporting

Strictly Investigate Violations and Jointly Build an Honest and Healthy Service Ecosystem

Service Phone

7*24 Hours All-Weather Service, with Hundreds of Expert Seats on Duty

Weichai's full-series, full-domain products, and full-scenario high-end equipment solutions

Exclusive service website, guarding customer operations with the commitment of saying, doing, and being more considerate

Hundreds of expert seats on duty, providing 7×24 hours all-weather support