To comprehensively improve the professional proficiency of WP3NNG product maintenance across service channels, accelerate troubleshooting efficiency, shorten service response time, and effectively guarantee the customer usage experience, the Weichai Customer Service Center, in collaboration with the Engine Research Institute and the Quality Department's core forces, launched a major WP3NNG product maintenance skills certification training from March 22 to April 15! With the synchronized coordination of five major training centers in Tieling, Yinchuan, Xinjiang, Chengdu, and Xingtai, we have tailored practical training courses for our service partners through a 'theory + hands-on' complementary model, empowering a new upgrade in terminal service!

I. Core Advantages of Training

Five-City Layout for Convenient Access: Covering key regions in Northeast, Northwest, Southwest, and North China, our service partners can enjoy professional original factory training resources close to home without long-distance travel, ensuring efficient improvement with time and effort saved.

Authoritative Faculty with Practical Insights: Bringing together experts from R&D, Quality, and frontline service, we combine real-market maintenance scenarios to impart practical repair techniques and troubleshooting experience.

Theory-Practice Integration for Immediate Application: Moving beyond theory, the courses progress from principle explanation to hands-on exercises, focusing on high-frequency faults and core repair skills to ensure that participants can solve real-world problems upon completion.

II. Core Curriculum: All-Dimensional Coverage

1. Electronic Control System Specialization

In-depth analysis of the WP3NNG engine electronic control system principles.

Usage of the ZD-Star diagnostic tool + precise data stream analysis.

Detailed explanation of circuit diagram principles + analysis of common electronic control fault cases.

On-site practical exercises on electronic control systems, with hands-on teaching for troubleshooting.

2. Mechanical Structure Specialization

Engine mechanical structure principles + detailed explanation of key assembly points.

In-depth analysis of typical mechanical failure cases in the market.

Real-engine demonstrations + assembly practice to standardize operating procedures.

3. Full-Vehicle Application Training

Explanation of the vehicle gas cylinder system principles.

Targeted processing of core pain points such as insufficient power and high gas consumption.

Practical scenario simulations to strengthen problem-solving capabilities.

III. Empowering Terminals, Upgrading Services

This training is a vivid practice of Weichai's service philosophy of 'Promised, Delivered, and Exceeded'. It not only comprehensively improves the WP3NNG product repair skills of service channels but also clears the path for a dual improvement in 'troubleshooting efficiency + service response timeliness'. In the future, Weichai will continue to refine the closed-loop system of 'precise training - skill improvement - service optimization', safeguarding terminal customers with more professional technology, more efficient responses, and superior experiences, while helping partners create value together!